Unbundled:

The Decoupling of HR Tech
and Service

On a scale of 1 to 10, how would you rate the service you are receiving from your HR Tech provider? If it’s lower than expected, you’re not alone. The relationship between HR Tech and service has shifted—leaving many organizations frustrated. Join IMA’s Senior Manager of HR Tech Innovation, Kaitlyn Akins, and OutSail’s Founder, Brett Ungashick, for an insightful discussion on the evolving HR Tech landscape—why service expectations are falling short, how we got here, and what you can do about it. We’ll examine the growing divide between technology and service and provide actionable strategies to help you get the most from your HR Tech investments.