Employee Experience

Creating a better employee experience.

Employee Experience bridges the gap between your benefits and people, increasing benefit utilization, boosting HR recognition, and fostering employee engagement through total rewards.

Unmasking Employee Needs

Go beyond the surface with deep data analysis using IMA’s Voice of the Employee survey to understand what truly matters to your people.

Communication That Connects

Create clear, personalized messages through technology solutions that cater to your diverse, multi‑generational workforce.

Smart Investment Solutions

Leverage decision‑support tools and vendor partnerships to ensure your benefits attract top talent, drive retention, and optimize your HR ROI.

Increased Benefits Utilization

Develop strategies for engaging materials that help employees navigate and leverage their benefits to the fullest, extending the value to their families.

voice of the employee

Hear what matters most. Shape what’s next.

Voice of the Employee (VOE) surveys reveal employee needs, from culture to career, empowering you to shape a workplace that fosters retention and attracts top talent.

VOE Capabilities:
  • Fully Customizable Employee Surveys
  • Robust Survey Question Library
  • Digital Link/QR Code
  • Communications Toolkit
  • Aggregate Reporting and/or Interactive Results Dashboard
  • Adaptable for Ongoing Use

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A line of support at your employees’ fingertips.

A dedicated team to help your employees and their covered family members navigate and maximize their benefits.

  • Explain the value and function of their benefits
  • Help locate in-network providers
  • Navigate billing issues + assist in resolving insurance claims
  • Facilitate pre-authorizations
  • Support appeal options