Markets in Focus

Hotels + Casinos

Q4 2022

Markets in Focus  |  Hospitality  |  HRC Q4 2022

The fifty most valuable hospitality brands lost almost a third of their value in 2021 due to the ongoing impact of COVID-19, but in 2022 financials are trending back toward their to a pre-pandemic pace.

While travelers used this time as an excuse to try something smaller, boosting outdoor rentals and other adventures, hospitality companies used this downtime to make improvements.¹ These improvements were not only to their properties but to their operating systems, customer service and overall experience.¹

The casino industry has historically existed in a constant state of evolution, especially in the last 5 years. Today, these evolutions are concentrated in the area of technology. Industry experts predict that 2023 will be a transformative year for the gambling and casino industry, due to the expansion of mobile gaming, the implementation of payment solutions and the advancement of streaming technologies.²

The popularity of online gambling sites has caused a significant decrease in sports-book and other related revenue for physical casinos, as they have been unable to keep up with the growth of their online counterparts.² This has resulted in a decrease in attendance over the past year, as people are less likely to make the effort to visit a physical casino.² Successful land-based casino venues over the past few years have given equal attention to their live shows and other forms of entertainment as they have to their gaming portfolio.²


1 6 Important Hospitality Trends For 2023-2025 (
2 Target Markets: Four questions for the MGA market that need answering (