IMA's Claim Client Advantage team is seeking a Workers Compensation Claim Executive to join our group in California! This role is responsible for the advocacy of timely and optimal resolution of workers compensation claims for our clients. A successful applicant must have strong relationship building skills, possess self-direction, and effective communication and problem-solving skills. This position is eligible for hybrid scheduling or fully remote within the state of California.
Responsibilities include, but are not limited to:
- Interact professionally and timely with clients via email, phone, and in-person
- Maintain a proactive approach focusing on claim strategies and resolutions
- Communicate pertinent claim information timely to internal and external clients
- Maintain strong relationships with internal and external clients
- Subject matter or specific coverage line knowledge and expertise in multiple lines of coverage
- Participate in presentations, including new business, RFPs (clients, TPAs), claim reviews, renewals, etc.
- Develop strong working knowledge of IMA computer systems/programs
- Assist Claim Manager with claim staff onboarding, training and development
- Develop and expand relationships at local, regional and national levels with carriers, TPAs, legal resources, consultants, etc.
- Lead and contribute to Claim Projects, and other tasks as assigned
- Attend insurance related seminars including but not limited to continuing education classes
- Support and demonstrate IMA’s core values
- Value and understand the importance of diversity, equity, and inclusion among all IMA associates
REQUIRED EXPERIENCE AND SKILLS: include but are not limited to:
- 10 + years of prior Claims experience required
- Strong knowledge of California Workers’ Compensation Claims, including rules and regulations required
- Bachelor’s degree or work experience equivalent to a college degree required
- Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel)
- Technical skill and knowledge of coverage and claims handling required
- Moderate travel required (25-50%)
- System skills or aptitude – Applied Epic, Carrier and TPA platforms preferred
- Excellent communication and negotiation skills
- Strong mathematical and reasoning skills required
- Ability to discuss and solve claim problems with clients and insurance carriers required
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prior Criminal history will only be considered after a conditional job offer is made and accepted. Applicants will have the opportunity to explain the circumstances surrounding any convictions, provide mitigating evidence, or challenge the accuracy of the background report.
Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.
Why Join IMA?
We’ve built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
- 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
- 2023 Inc. Magazine’s Best Workplaces
- 2023 Denver Business Journal’s Best Places to Work
- 2022-2023 Connecticut Top Work Places
- 2021-2023 Inc. 5000’s List of Fastest Growing Companies
- 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
- 2022-2023 Kansas City Business Journal’s Best Places to Work
- 2021-2023 Charlotte Business Journal’s Best Places to Work
- 2021-2023 Los Angeles Business Journal’s Best Places to Work
- 2021-2023 The Salt Lake City Tribune Top Work Places
- 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces
- 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category
- 2021 Dallas Business Journal’s Best Places to Work
- 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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